Service is our top priority
We value and appreciate your business here at Photon Technology International; therefore we would like to know when was the last time you had your PTI instrument serviced? Why wait until there is a problem? Regular maintenance on your system can prevent costly and frustrating downtime. With a little care, your PTI instrument will last for decades to come.
System Renewal Package
A PTI System Renewal Package can get your old system running like new with a modern computer workstation, the latest in interface electronics, and the most powerful, easy-to-use PTI software to date. Additionally, renewing your system enables new features such as increased acquisition speeds and new exciting options including lightning-fast single-shot phosphorescence decay measurements, TCSPC and many more
For more information, download our flyer or contact a member of our service team.
Preventative Maintenance Contract
We also would like to take this opportunity to remind you about our Preventative Maintenance Contract (PMC). The Preventative Maintenance Contract is a one-year renewable contract designed for the calibration and upkeep of your instrument. This is an important key to maintaining your PTI system to factory standards year after year.
- Two on-site maintenance visits within the contract period
- One new 75 or 150 Watt Xenon Arc Lamp per visit, or Illuminator cleaning by a trained technician
- Re-calibration and thorough evaluation of the instrument by a trained PTI technician
For more information on our PMC and PTI Warranty download the brochure.
To get a quotation, contact PTI Service toll free at 1-877-784-4349 or PTIService@pti-nj.com.
You may also contact any one of our trained service personal listed on the right.
Be sure to have the serial number of your system available.